What The Meaning Of Service Agreement
There are many forms of service agreements and the specific provisions contained in the contract vary depending on the details of the services actually provided. Service level agreements can contain many service performance metrics with corresponding service level targets. A common case in IT services management is a call center or service desk. Among the metrics generally accepted in these cases are: a service contract defines the working conditions between a contractor performing a service and the client who hires him for the job. A service contract is an agreement between two people or two companies, one is committed to providing a specific service for the other. It may also be an explicit employment company, signed by both the employer and the worker, which specifies the explicit terms of service.